Completed -
The scheduled maintenance has been completed.
Apr 11, 08:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 08:00 EDT
Scheduled -
We are making backend improvements to our live chat system. During this time, live chat with an agent will be unavailable. However, our chatbot will still be operational and can assist with common questions.
If further support is needed, the chatbot will continue to escalate requests to our support team via email tickets, which will be the primary way to reach us during this maintenance window.
Once the maintenance is complete, live chat with an agent will be fully restored. Thank you for your patience!
Apr 10, 10:52 EDT